Workbook Template: CUSTOMER STRATEGY

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Product Graphic Design-CustomerStrategy.jpg
CS Workbook - Cover Page.png
CS Workbook - Page 3.png
CS Workbook - Pages 1-7.png
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Workbook Template: CUSTOMER STRATEGY

22.00 27.00

This workbook will help you decide who you are selling to and why… and keep them as a customer in the long term.

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Trying to figure out what kind of customer you want to work with, where to find them, and how to make them happy isn't easy, but is so necessary for the profitability of your business!

About the Workbook:

I prepared this workbook so you can have the best documentation of your customer strategy, in line with what larger corporations use. 

  • Just because your a small business, or a sole proprietorship, doesn't mean you can just fly by the seat of your pants!!! You need world-class documentation too!

  • In just a few days, you can have your strategy documented and ready for action!

  • You can do this yourself, with this workbook, without having to hire an expert....without spending a lot of money!

  • No MBA jargon guarantee- understand what you are supposed to do without having an advanced degree.

  • Read/writeable PDF allows you to store this data electronically... not just another piece of paper in another file that you never open.

What the Workbook includes:

  • The customer strategy workbook is a form that has the following sections:

  • Summary

  • Goals

  • Defining Your Customers

  • Understanding Their Purchasing Process

  • Knowing Your Value

  • Customer Service Planning

  • Customer Management Systems

Who this Workbook is for:

  • Anyone who is searching for customers, but they seem so elusive

  • Anyone who needs to add another channel for finding customers

  • Anyone who needs a better customer service plan